Refund policy

Dubai Orders:

• Refund requests must be submitted within 1–2 business days from the date of delivery.

• If a buyer requests a refund, the cost of returning the item to the seller is fully covered by the buyer.

• Refunds are processed only after the returned item is received and inspected.


International Orders (Outside Dubai):

No refunds and no exchanges.

• All international sales are final.


Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 48 hours of delivery at support@yqshoponline.com.

• Each case will be reviewed, and a replacement may be offered at our discretion.


Contact Us:

• For any questions regarding refunds or orders, please contact support@yqshoponline.com.